Widex hearing aids - use and care

Prepare the Hearing Aid: Identify the left and right aids; blue for the left and red for the right.

Position the Earpiece: Gently align the earpiece with the ear canal, using your other hand to pull the ear back to help with insertion lightly.

Secure the Hearing Aid: Place the body of the hearing aid behind the ear and adjust for comfort.

Hold the Hearing Aid: Grasp the body of the hearing aid behind the ear with your fingers.

Pull the Earpiece: Gently pull the earpiece out of the ear canal.

Put Down the Hearing Aid: Carefully place the hearing aid down to avoid dropping or damaging it.

For battery models to turn on:

• Insert the battery: Ensure the battery is properly inserted and the battery door is closed.
• Activate: For most models, closing the battery compartment will automatically turn the hearing aid on.
• Some models might have a button that you press to turn them on.

For battery models to turn off:

Battery Door: Open the battery compartment door. This disconnects the battery and powers down the hearing aid.

For rechargeable models to turn on: make sure they are fully charged, and simply take them out of the charger.

For rechargeable models to turn off: simply place them in their charging station, and they will turn off automatically.

For rechargeable Widex hearing aids, please follow:

1. Press the button on the hearing aid for six seconds to turn it off and again for six seconds to turn it back on.
2. If still not connected, put the hearing aids in the charger for 10 seconds or until the lights flash green. 
3. Repeat a second time if the hearing aids do not automatically connect after the first time. See the guide if this do not work.

For battery Widex hearing aids, please follow:

1. Open the battery compartment to turn off the hearing aid.
2. Wait about 5–10 seconds to ensure the device powers down completely.
3. Ensure the battery is properly aligned.
4. Close the Battery Compartment

Adjusting the volume on Widex hearing aids can typically be done in a few simple ways, depending on the model you have:

For Models with Physical Buttons:

• Locate the volume control buttons on your hearing aids (usually small buttons on the casing).
• Press the "+" button to increase the volume.
• Press the "− button to decrease the volume.
  
  

For Bluetooth hearing aids models the volume can be adjusted with Widex smartphone apps

• Download the Widex Moment or Widex ToneLink App (depending on your hearing aid model).
• Open the app and connect it to your hearing aids.
• Use the volume sliders or buttons in the app to adjust the volume for one or both hearing aids.

Use the Correct Charger: Ensure you are using the designated Widex charger for your rechargeable hearing aids (e.g., Widex Moment Rechargeable).

Prepare the Charger:

• Plug the charger into a power source.
• Confirm that the charger is receiving power (check for indicator lights if applicable).

Place the Hearing Aids in the Charger:

• Insert the hearing aids into the charging slots.
• Ensure the left and right hearing aids are placed in the correct slots (marked with L and R).

Check the Charging Status:

• Look for indicator lights on the hearing aids or charger.
• A steady light usually indicates charging, while a full charge is typically shown by a different color (refer to your model's manual).

Charging Duration:

• A full charge usually takes about 4 hours, providing up to 16-20 hours of use.
• Quick charging for 30 minutes can provide several hours of use if needed.

Remove When Fully Charged: Once charged, remove the hearing aids from the charger and they will automatically turn on, ready for use.