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How to set up and use Signia hearing aid apps

Learn how to set up and use Signia hearing aid apps to control your hearing aids, adjust settings, and troubleshoot from your smartphone.
Published 7/15/2024,
Updated 2/17/2025
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Usage of the Signia app

How to use the Signia hearing aid app

  1. Download and install the app

    Download the "Signia App" from the Apple App Store or Google Play Store depending on your device.

  2. Pair your hearing aids

    Open the app and follow the on-screen instructions to pair your hearing aids with your smartphone via Bluetooth.

  3. Navigating the app

    Home screen: This typically displays your hearing aid status and battery level.

    Volume adjustment: Use the app to adjust the volume of your hearing aids.

    Listening programs: Select from various programs designed for different environments.

  4. Advanced features

    Sound Balance: Adjust the treble and bass to fine-tune how you hear sounds.

    Directional hearing: Control the direction from which you prefer to hear sounds, useful in noisy environments.
Apple and Android device connectivity with Signia hearing aids

How to connect Signia hearing aids to your smartphone

Connecting Signia hearing aids to a phone involves a few steps, generally using Bluetooth technology.

Here's how to do it:

  1. Enable Bluetooth on your phone

    Go to your phone's settings, find the Bluetooth settings, and turn Bluetooth on.

  2. Put your hearing aids in pairing mode

    Battery models: Open and close the battery compartment to turn them on, then press and hold the hearing aid button until you hear a beep or see a flashing light, indicating pairing mode.

    Rechargeable models: Turn them on with the power button and hold the button until you hear a beep or see a flashing light.

  3. Pair with your phone

    On your phone, open the Bluetooth settings screen.

    You should see the hearing aids listed under available devices.

    Tap on your hearing aids in the list to pair them.

    You may need to confirm the pairing on your phone.
Signia app download

Where can I get the Signia hearing aid app?

You can download the Signia hearing aid app from major app stores.

Here’s where to find it:

For iPhone users

  • Visit the Apple App Store and search for the “Signia App.”

  • Make sure your iOS is updated to the version required by the app for optimal performance.

app store image

For Android users

  • Go to the Google Play Store and search for the “Signia App.”

  • Ensure your Android device is running on a compatible version as specified in the app details.

Once you find the app, click on the install button to download and install it on your device.

This app will allow you to manage your Signia hearing aids directly from your smartphone, adjusting settings and customizing your hearing experience.

google play image

Troubleshooting - Signia app

Why is my Signia hearing aid app not working?

If your Signia hearing aid app isn't working properly, there are several steps you can take to troubleshoot and resolve common issues:

  1. Check your internet connection

    Ensure your device has a stable internet connection, as the app may need to communicate with servers or download updates.

  2. Bluetooth connectivity

    Verify that Bluetooth is enabled on your smartphone and that your hearing aids are properly connected.

    Try toggling Bluetooth off and on again.

  3. Update the app

    Check the app store for any updates to the Signia app.

    An outdated app can lead to performance issues.

  4. Restart your devices

    Restart both your smartphone and your hearing aids.

    For hearing aids, this may involve turning them off and then on again or opening and closing the battery compartment.

  5. Reinstall the app

    Uninstall the Signia app and reinstall it. This can resolve issues caused by corrupted app data.

  6. Check compatibility

    Ensure that your hearing aids and smartphone are compatible with the app.

    Some features may not be supported by older models.
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