Use and Wear

General tips

• Always wash your hands before handling your hearing aids to protect against dirt and bacteria.
• Make sure the battery has been properly charged (for rechargeable hearing aids) or replaced as needed (for non-rechargeable hearing aids), and the hearing aids are turned on.
• Look for the red and blue markers on your hearing aids to differentiate between the right and left devices — red indicates right, blue indicates left.
• In front of a mirror, gently pull your earlobe down to straighten the ear canal, and slowly insert the hearing aid. Repeat on the other side.

• If you feel any pain or discomfort while inserting your hearing aids, stop and contact your hearing care provider. 

   

General tips for ITE, BTE and RIC hearing aids

• Wash your hands to prevent dirt, oil, and bacteria from getting on your hearing aids and in your ears.
• Be gentle when pulling out the hearing aid receiver from your ear.
  • If you have BTE or RIC hearing aids, move the portion from behind your ear to the front of your ear first. Then grasp the ear mold or umbrella inside your ear with your thumb and finger.
  • If you have ITE hearing aids, place your thumb behind your earlobe and slowly push your ear upwards to slide the hearing aid out of the ear canal. A chewing movement may help to loosen the hearing aid. Once it appears you can grasp and remove it. If your hearing aids have a pull-out thread, gently pull it out with your thumb and first finger.
• Avoid pulling on the tubing or wire. This can damage your hearing aid.

How to turn your hearing aids ON:

• For models that require battery changes: Most hearing aids will turn on simply by closing the battery door after replacing the battery, or by pressing the power button.
• For rechargeable models: Simply remove them from the charger, or press the power button.

How to turn your hearing aids OFF

• For models that require battery changes: Open the battery door, or press the power button.
• For rechargeable models: Place them in the charging case, or press the power button.

Keep in mind: Turning hearing aids on and off may vary by model. Always refer to the instructions and steps in your user manual. Your hearing care specialist can also.help you if you have questions.

If you need to reset or restart your hearing aids, you can start with a simple fix by opening and closing the battery door. For rechargeable hearing aids, placing them in their charger for one to two minutes before removing them may do the trick. If these steps don't resolve the problem, try the following reset methods:

Hearing Aids with replaceable batteries

1. Open the battery door.
2. Remove the batteries from the device.
3. Wait approximately 30 seconds.
4. Reinsert the batteries into the hearing aids.
5. Close the battery door to complete the reset.

Using the reset button on the device

1. Locate the reset button on your hearing aid.
2. Press and hold the button for five seconds.
3. Listen for a beep or look for a flashing light to confirm the reset is complete.

Resetting with a remote control

1. Open the battery compartments on your hearing aids.
2. On the remote control, press and hold all three buttons simultaneously for five seconds.
3. Wait until the LED indicator glows green.
4. Close the battery compartments to finalize the reset process.

Resetting Bluetooth

Go to the Bluetooth settings on your smartphone or through your hearing aid app to disconnect and reconnect.

Always refer to your hearing aids' manual for information on resetting your devices, as resetting instructions may vary by brand. For hearing aid issues that don't resolve after a reset, contact your hearing care specialist.