How to set up and use your hearing aid app

Your hearing aid app let's you control various settings and make discreet adjustments, quickly, from the palm of your hand.

There are four ways you can find the right app for your hearing aids: 

1. Your hearing care specialist or Audiologist may be able to help you identify the right app or get you set up on it.
    
2. The app name should be clearly indicated on your hearing aid packaging or user manual. 
   
   
3. On the hearing aids' manufacturer's website, look for a "Support" or "Downloads" section where you can find the app.
   
   
4. Search your smartphone's app store: Type in your hearing aid brand name to find their app.

To determine if your phone is hearing aid compatible (HAC), follow these steps:

1. Look for the HAC rating
   
   Phones with hearing aid compatibility will have an "M" (microphone) and "T" (telecoil) rating, typically listed on the phone's packaging or user manual.
   
   Ratings range from M1 to M4 (higher is better) and T1 to T4.
   
   Phones rated M3/T3 or higher are generally suitable for most hearing aids. 
   
   
2. Try the phone in the store
   
   Many retailers allow you to test phones with your hearing aids to ensure clear sound quality without interference.
   
   
3. Search online
   
   Look for "HAC" or "hearing aid compatible" in the phone's technical specifications on the manufacturer's website.
   
   
4. Ask your hearing care professional
   
   They can help identify phones that work well with your hearing aids, especially if your hearing aids support Bluetooth.

1. Download and install your hearing aids' app 
   
   Do this by searching for your hearing aid brand's official app (such as Signia, Widex or Rexton) in the Apple App Store or Google Play Store on your phone or tablet.
   
   
2. Go to your smartphone’s or tablet's Settings > Bluetooth and ensure Bluetooth is turned on.
   
   
3. Put your hearing aids in pairing mode
   
   Refer to your hearing aid manual or the app's instructions for guidance on activating pairing mode.
   
   Or, refer to the pairing section on our Support pages.
   
   
4. Open the app and follow prompts to connect your hearing aids.
   
   The app will typically search for your hearing aids and prompt you to select them from a list of devices.
   
   
5. Once your hearing aids are connected, the app will guide you through customization options, such as adjusting volume, switching programs, or monitoring battery life.