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Handling hearing aids

Help for inserting and removing, charging and cleaning, connectivity and pairing, app usage, and troubleshooting
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Disclaimer

Only perform these steps if you feel comfortable performing similar tasks (e.g., inserting and removing contact lenses, replacing a nose guard on your glasses, or exchanging button-sized batteries), have been previously instructed by your Hearing Care Provider how to do the task, or if your Hearing Care Provider has supplied you with the replacement pieces described below.

Use and wear

Learn how to insert, remove, turn on/off, restart/reset and adjust the hearing aid volume.
Use and wear
Use and wear direct links

What do you need help with?

    Charge and clean

    Learn how to charge and clean your hearing aids. Get basic maintenance tips including troubleshooting whistling hearing aids.
    Charge and clean
    Charge and clean direct links

    What do you need help with?

      Connectivity and pairing

      Learn how to put your hearing aids in pairing mode and connect to Bluetooth, TV, laptop, Iphone, Ipad, MacBook, Apple Watch and Android devices.
      Connectivity & pairing
      Connectivity and pairing direct links

      What do you need help with?

        Hearing aid Apps

        Discover how to set up and use mobile apps to control your hearing aids, adjust settings, and troubleshoot from your smartphone for added convenience.
        Hearing aid Apps
        Hearing aid Apps direct links

        What do you need help with?

          Maintenance

          Learn how to care for and maintain your hearing aids to get the most out of your hearing experience.
          Maintenance
          Hearing aid maintenance direct links

          What do you need help with?

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            * Return hearing aids for a refund within 60 days of purchase. Only applies to prescription hearing aids purchased through HearUSA (excludes any purchase where HearUSA is 3rd party dispenser of the hearing aid being purchased). Excludes Sony over-the-counter (OTC) hearing aids. In the event you decide to return the prescription hearing aids within the 60-day trial period, you will receive a refund of the total purchase price in the same manner that you paid for the prescription hearing aids, upon return of the prescription hearing aids in good working condition, less any charges permitted by the state of purchase.
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