Gemma Gray, MSc AuD, is the Sr. Director of Professional Development & Retail Expansion at HearUSA. With over 17 years of experience in audiology, Gemma has a rich background in neuroscience research and audiological training, both in the UK and the US. Her career journey reflects a deep commitment to advancing patient-centric care in both clinical and retail settings.
Gemma’s approach to care is rooted in a strong belief in patient-centric services. She values the individualized attention that private hearing care offers, focusing on tailoring treatment plans to meet the unique needs of each client. Her experience across various healthcare systems has reinforced her commitment to delivering Simply Excellent client care, which she passionately upholds at HearUSA.
Throughout her career, Gemma has achieved significant milestones, including leading audiology services for one of the largest independent hearing care providers in the UK. Her transition to the US allowed her to further develop her expertise in private hearing care, ultimately bringing her to HearUSA. In her current role, she continues to drive professional development and expand retail operations, ensuring that HearUSA remains at the forefront of patient-centric hearing care.
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